Principles of Marketing

What is Marketing? Characteristics of a market How markets function Marketing Practices Marketing communication principles and practice Identifying, segmenting and targeting customers Evaluate..

Change Leadership

Stages of Change Awareness of the need for change Preparing for change Managing change Leading Change Reinforcing change Understanding the impact of organisational change on people ..

Developing and Implementing Marketing Plans 

Developing a strategy Strategic marketing concepts Marketing – sales partnerships: how to plan and implement customer strategies Myths about planning Relationship between a strategic plan and a..

Team Leadership: Successful Team Communication and Personal Effectiveness

Successful Team Communication Characteristics of an effective team Understanding team roles and identifying them within your team Team-Building Promoting Co-operative behaviour Strategies to..

Business Strategy Formulation

About strategy and Strategic Planning Introduction - what is Strategic Planning? Different models of Strategic Planning Benefits of Strategic Planning When should Strategic Planning be done? ..

Essentials of Leadership

The Principles of Leadership Define leadership Leadership theories and their evolution Distinguish between managers and leaders Situational leadership Understanding Yourself and others ..

Organisational Development

Defining organisation development Demystifying the organisation and working with organisational models Looking at the organisation as a whole and ‘thinking in layers’ The OD Mindset: thinking..

Team Leadership: Successful Team Communication and Personal Effectiveness

Successful Team Communication Characteristics of an effective team Understanding team roles and identifying them within your team Team-Building Promoting Co-operative behaviour Strategies to..

Essentials of Leadership

The Principles of Leadership Define leadership Leadership theories and their evolution Distinguish between managers and leaders Situational leadership Understanding Yourself and others ..

Team Leadership: Successful Team Communication and Personal Effectiveness

Successful Team Communication Characteristics of an effective team Understanding team roles and identifying them within your team Team-Building Promoting Co-operative behaviour Strategies to..

Organisational Development

Defining organisation development Demystifying the organisation and working with organisational models Looking at the organisation as a whole and ‘thinking in layers’ The OD Mindset: thinking..

Business Strategy Formulation

About strategy and Strategic Planning Introduction - what is Strategic Planning? Different models of Strategic Planning Benefits of Strategic Planning When should Strategic Planning be done? ..

Essentials of Leadership

The Principles of Leadership Define leadership Leadership theories and their evolution Distinguish between managers and leaders Situational leadership Understanding Yourself and others ..