Obsah kurzu

Successful Team Communication

• Characteristics of an effective team
• Understanding team roles and identifying them within your team
• Team-Building
• Promoting Co-operative behaviour
• Strategies to overcome the 5 dysfunctions of a team

Managing Team Performance

• Developing the team's strengths
• Setting targets and objectives
• The importance of equal stakeholding
• Dealing with conflict and difficult situations
• Effective communication within the team

Managing and Developing Talent

• Evaluating individuals' strengths and areas for development
• Effective feedback
• Delegation as a development tool
• Motivation
• Coaching Skills

Personal Effectiveness:

• Realising Your Potential Delivering Beyond Yourself
• Developing Self Esteem And Assertiveness
• Making An Impact At Meetings
• Anger Management
• Creative Thinking and Problem Solving
• Cross Cultural Communication
• Emotional Intelligence
• Essentials Of Personal Development
• Modelling & Mapping - Tools for Problem Analysis & Solution
• Smarter Thinking, Smarter Working Stress Management
• The Personal Development Toolkit
• Time Management

The program will conclude with the presentation of an Action Plan by each participant to be reviewed and supervised by the course leader.

The program is fully workshop-driven, with an emphasis on skill development. A combination of course leader-led discussions, practical exercises and case studies will be used.